+10%! those increasingly muddy waters between evaluation/measurement and return on investment
A few days ago, I accompanied a few colleagues to an important pitch for a global public relations program on behalf of a prominent market leader on which we had been feverishly working for the three preceding weeks.. We went through the whole proposal and, at the very end, the Ceo asked: ‘ok, this is all very fine and dandy, but how would you estimate the impact of all this on our bottom line?’.