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Information overload: a public relator’s risk, but also an opportunity….

In a report here from an Iabc conference last February in Lugano I suggested a thorough consultation of Martin Eppler and Jeanne Mengis ‘s research paper on informaton overload as the best presentation of that conference. I attached the paper, but was immediately warned by a Iabc Guardian that the paper was not for consultation by non Iabc members, and was kindly requested to take it down. I was then (and am today) happy to...

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Culture and Public Relations: a letter from Bled, Slovenia

As many of our visitors know, Bled is a small and lovely Slovenian town on the shores of a charming lake where, for 16 consecutive years, a trio of committed and intelligent public relations scholars: Dejan Vercic, Danny Moss and Jon White, successfully convene, every first weekend of July, la ‘crème de la crème’ of global public relations thinking to listen to and discuss papers presented by young, old and middle aged students, scholars and...

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Yes we camp. Where does creativity stand in public relations practice?

Yes we camp. Creativity here dramatically overrides any rational argument or concept. I am sure you saw/heard these three simple words during media coverage of the recent G8 in earthquaked Abbruzzo. Another example I vividly remember from Milano’s public walls in the early, highly creative, days of student revolt in the late sixties of the last century: Fascisti porci, domani prosciutti. i.e. ‘fascists pigs, tomorrow hams’. Entire books, millions of bytes would never have been...

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Four Things That Only Took Me Five Years to Learn

As most of you are aware, in barely two weeks I will retire after five great years as President and CEO of the Institute for Public Relations. In several recent speaking engagements, I have taken the opportunity to reflect on the important ideas encountered and adopted. Thus the title, “Four Things That Only Took Me Five Years to Learn.” First, there is no reason to assume public relations is inferior to marketing, advertising (or many...

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The ethical state, social communication and public relations…

How effective are social communication campaigns, specifically when they are enacted by public institutions and their aim is to con-vince publics to modify their day-to-day behaviours? The amount of literature is overwhelming and highly contradictory. Of course governments and other public agencies or institutions, normally advised by many of our colleagues who thrive on the trade and tickle the ego of these organization’s leaderships, tend to overlook and set aside the contradictory evidence. Yet recent...

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How frequent, honest communication translates to trust in corporations and leadership

2009 Edelman Trust Barometer Executive Summary “An adherence to transparency is at the core of each of Public Engagement’s pillars. Organizations must be forthright and honest in their actions and communications. When problems arise within companies, stakeholders need to see senior executives take a visible lead in acknowledging errors, correcting mistakes, and working with employees to avoid similar problems going forward. The essence of Public Engagement is the commitment of companies to say—and do as...

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A peep through the Vatican’s public relations efforts. A major speech by Father Lombardi on social media

The relationship between the Vatican and Public Relations is, at the very least, as old as the Propaganda Fide (1622)… More recently…the first Masters program in Public Relations ever held in Italy was in 1960/61, organized for the Vatican by the Dominican Father Felix Morlion, head of the then Pro Deo University of Rome. (Today it is LUISS, a reputed Business School owned by the National Confederation of Industry.) Joaquim Navarro Vals, the Spanish lay...

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A RESET of our profession? Takeaways from Global PR directors of General Electric, Pfizer, Mastercard, Kodak, Bausch and Lomb, Swiss RE, Viacom

The day after Pfizer announced it would ensure free medicines to laid-off and non insured workers for one year, Ray Kerins, head of global pr for the big pharma company (‘we are 50 bl. dollar start up company’ he says…) told an attentive audience of colleagues representing agencies from all over the world, that the idea had not come from top management nor from him, but directly from employees who gathered around internal social networks.

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This is a call for help. What do we mean by Global Public Relations? And why is it important?

John Doorley is my academic director at NYU’s Master in Public Relations and Corporate Communication where I teach Global Relations and Intercultural Communication, and Helio Fred Garcia is one of that program’s most respected and cherished instructors teaching two courses: ethics and strategy. These two elightened scholars, but also and mostly, highly experienced professionals, edited and co-authored in 2006 with Routledge a Reputation Management book which has done very well, and is now being entirely...

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‘Enough is Enough’ – an economic model for Net-Work and Net-Worth?

With its roots in 1546, the wisdom underlying the John Heywood proverb ‘enough is enough‘ has been recognised by many. But when is enough truly enough? The churning over the recessionary pressures – real or otherwise – have, more so in recent months, led many to question the economic models we have used for so long. Unsurprising really, as they are models which, as I have mentioned here before, were created for another space and...