Posted on Seasoned Posts

Should you avoid ’sinking the boat’ or ‘missing the boat’? The New Yorker on advertising spent. Does it also apply to public relations?

Some of you, I am sure, have read The Wisdom of Crowds, a 2004 book by James Surowiecki, financial editor of The New Yorker. It is a very inspiring book and, although hardly citing public relations, it is for us what one might call a ‘professional book’, in the sense that it clearly illustrates how by listening carefully to a specific public, an organizational decision whose consequences relate to that public and/or vice versa will...

Posted on Seasoned Posts

Suddenly, it’s Trust Barometer time again…

As regular as the first snowdrops, the Edelman Trust Barometer pokes over the top of the New Year towards Spring. This week, the executive summary was unveiled and, having waded through the clips, notes and pictures, I don’t think it has really come up with anything new, startling or provocative. And, as usual, I was particularly disappointed with the sample sizes and inclusions for something that purports to be a global survey.

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How cognitive dissonance is impacting this growing universal habit of blaming the media for the worsening of the crisis.

Some 77% of american public opinion (if such an animal ever existed) is reported to consider media reports largely responsible for the worsening of the global economic crisis. What is however even more relevant and scary, is that many governmental and corporate leaders vociferously adopt the same argument, to the point were repetition inevitably ends up digging into collective opinions. For example in my country (Italy) Prime Minister Berlusconi has repeatedly abused the media (his...

Posted on Seasoned Posts

Evolving PR – ready to learn a new dance?

On the doorstep to Christmas, I thought I would mention my favourite game this year. ‘Spore’ lets you evolve from a tiny cell into a creature that you nurture over time. In order to play you must move from cell to creature stage to form a tribal group, then on to determine your own brand of ‘civilisation’, before finally evolving into a sentient intergalactic space being (only one of my sons has managed this so...

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Kristin Johnson gets input from industry leaders: how Knowledge Management could support transition from personal to organizational influence

Sample quote from Kristin Johnson’s grad study of authoritative senior professionals from (worldwide) major international organizations and institutions: “I think that PR has always been about relationships, but it has changed fundamentally in that relationships have almost become the primary responsibility of a PR practitioner—and it’s not just with the Wall Street Journal or New York Times—it’s relationships with everyone who has a significant influence on the reputation of your company. I think it’s great...

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The Strategist’s “Where PR Belongs” crosses borders and triggers some international discussion

On August 15th my quarterly copy of The Public Relations Strategist (published by the Public Relations Society of America) arrived. The Summer 2008 edition’s cover highlighted the feature article, “Where PR Belongs: A Move at Chrysler Spurs Debate.” The provocative title drew me in, so I literally dropped everything (but the magazine) to have a read. Although Chris Cobb’s article focuses on changes to the reporting structure at the US-based auto giant (a company that...

Posted on Seasoned Posts

Entertaining the “R” word. Will you embrace, spin or hide from that elephant in the room?

“Entertaining the ‘R’ word” is rather poetic, isn’t it? Would it surprise you to know that it was economist Derek Holt (assistant chief economist, RBC Economics Research) who came up with that phrase? Derek is providing the (opening keynote) Economic Update 2008 at my organization’s annual Controllers’ Congress, which begins on Thursday, February 21st. For a third year, we’re also offering the Economic Update as a free webcast to the general public. Derek and I...