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The Business of Business is… Responsible Business: where public relations becomes relevant, in the form of stakeholder relationship management

1. The perspective of this new-year note on ‘the business of business is responsible business’ is that the current economic crisis is only one of the consequences of a historic discontinuity (see here) in which we all find ourselves immersed since the end of the twentieth century. A discontinuity originated by the radical subversion of the way we think of space and time induced by communication technologies and their impact on the acceleration of the...

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2009 – a year for PR career planning

What does the year ahead hold for PR practitioners?  Is the emerging global recession an opportunity or threat to our industry?  Here are my predictions for 2009, a year when, I believe, proactive PR career planning will prove vital in helping the strongest to survive and indeed flourish.

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Growing professionalism in Portugal, still to be accomplished the shift for the social media / relationship management paradigm

I asked a couple of friends to share their thoughts about the year 2008 for Portuguese PR. The sector is growing firmly despite of the economic context. Important steps towards professionalism have been given with new courses being offered at the post graduate level, and the recent publication of the Code of Professional Conduct by the Portuguese Association of Business Communication is a landmark.

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Evolving PR – ready to learn a new dance?

On the doorstep to Christmas, I thought I would mention my favourite game this year. ‘Spore’ lets you evolve from a tiny cell into a creature that you nurture over time. In order to play you must move from cell to creature stage to form a tribal group, then on to determine your own brand of ‘civilisation’, before finally evolving into a sentient intergalactic space being (only one of my sons has managed this so...

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CCO’s from major global corporations discuss the path from sustainability to durability. A blind report from a secret summit…

Last week I participated to an exclusive and ‘secret’ summit of CCO’s from 15 major global corporations during which they discussed some of the major challenges facing their increasingly relevant organizational function assisted by a handful of ‘sparring partners’ from academia, ngo’s and consultants. I will mention no names nor location as per agreement, but will instead relate a few of the primary issues and how they were discussed. No intention here to ‘scoop’ anyone,...

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The leadership role of Public Relations according to Mo.Ve’s 2008 report on Car Dependancy and Sustainable Mobility in Metropolitan Areas

“….Notwithstanding these examples there is growing recognition of increasing differences between opinion and behaviour in society today. If we are to be really successful in the use of social marketing in changing individual behaviour, we need to rethink traditional theories about how we use communications and marketing to achieve social objectives. We need to refocus on society. This need is emphasised by an increasingly fluid, mobile, society; an increasingly divergent set of public opinions on...

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Facing this historic discontinuity. Two recently developed certainties for our profession: generic principles and specific applications and stakeholder relationship management

I submit that the paradigm of generic principles and specific applications and the practice of stakeholder relationship management constitute an effective integrated framework of reference for our professional community, capable of allowing our practice to fully benefit (or at the very least, suffer less) from this economic crisis, which will be with us for some years to come. Allow me to dwell on this statement, and explain the why and the how.

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My major takeaways from the Milano Euprera Congress. How our professional community can help bridge the gap between what is really happening in the global market place and what we think is happening.

While there were few remaining doubts in Milano for me that the institutionalization process of the public relations function is ‘a fact of organizational life’, especially after the presentation of the three research reports in the final plenary session, and the rooted impression that in other parts of the world besides Italy, Europe and the United States the process is even more pronounced, even if no figures were presented at the Euprera Congress…the substantial impression...