Posted on Seasoned Posts

Yes we camp. Where does creativity stand in public relations practice?

Yes we camp. Creativity here dramatically overrides any rational argument or concept. I am sure you saw/heard these three simple words during media coverage of the recent G8 in earthquaked Abbruzzo. Another example I vividly remember from Milano’s public walls in the early, highly creative, days of student revolt in the late sixties of the last century: Fascisti porci, domani prosciutti. i.e. ‘fascists pigs, tomorrow hams’. Entire books, millions of bytes would never have been...

Posted on Seasoned Posts

Bulgarian blog converses on integration difficulties of social media into public relations practice

Nelly Benova is a forceful and highly proactive figure in Bulgarian Public Relations. She represents the Bulgarian PR Association in the Global Alliance, in Cerp and also manages the CIPR accreditation course in Sofia. This interview she had with me in Vienna a few days ago has just been posted and might stimulate some discussion also amongst our visitors here at PRC.

Posted on Seasoned Posts

Lessons on targetting audiences from Iran

One of the things that has struck me in the coverage of events in Iran is how well protestors there seem to have grasped a basic point of effective communications that bizarrely seems to elude many organizations: you need to talk to the audience in terms they understand and in terms that will resonate with a wide audience.

Posted on Seasoned Posts

Lies, Damn Lies and Twitter

When used properly, statistics can be very informative. However, some statistics are meaningless, and some are dishonest. Interpreting statistics requires some technical knowledge, and most people do not have the basic training to know how to read statistics and to take them with a grain of salt. Statistics are particularly misleading with regard to the early days of any phenomenon because percentages are distorted by the small base: moving from 1 to 8 readers/users/etc. is an...

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Berlusconi has begun to rationalise and theorise his ‘cucku’ model of public relations

I wish to inform our global professional community that, directly from the horse’s mouth, we now also have a formal definition of Berlusconi’s public relations model: la politica del cucù (pronounced cucku)! The term comes, I presume, from a recent televised joke he exposed to German Chancellor Angela Merkel when he suddenly appeared in front of her, stepping out from hiding behind a huge statue with a great smile, his two waving hands next to...

Posted on Seasoned Posts

Four Things That Only Took Me Five Years to Learn

As most of you are aware, in barely two weeks I will retire after five great years as President and CEO of the Institute for Public Relations. In several recent speaking engagements, I have taken the opportunity to reflect on the important ideas encountered and adopted. Thus the title, “Four Things That Only Took Me Five Years to Learn.” First, there is no reason to assume public relations is inferior to marketing, advertising (or many...

Posted on Seasoned Posts

Freshly squeezed takeaways from the Edelman new media academic summit in DC…

Leaving aside a fastidious reiteration of usual buzzwords such as twitter and facebook, closely followed by obama and engagement, and the conceptual thinness of some of the cases which were presented, more focussed on numbers in relative context, rather than on the why..s of selected operational tools, this event (may I call it a space, also picking up from Richard’s presentation?) was truly an intensive, delightful, warm and fire cracking learning experience. Frankly more so...

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How the auto club can protect you on social media

If you can tell a phenomenon has gone mainstream by the fact that everyone wants to be involved, then social media has arrived. When glancing at the content of the e-newsletter of the American Automobile Association (AAA) this morning, I was surprised to see headlines asking if I have coverage for saying stupid things on Facebook and if my coverage is up to par for blogging activities. (The second link went to the wrong article...

Posted on Seasoned Posts

The ethical state, social communication and public relations…

How effective are social communication campaigns, specifically when they are enacted by public institutions and their aim is to con-vince publics to modify their day-to-day behaviours? The amount of literature is overwhelming and highly contradictory. Of course governments and other public agencies or institutions, normally advised by many of our colleagues who thrive on the trade and tickle the ego of these organization’s leaderships, tend to overlook and set aside the contradictory evidence. Yet recent...

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How frequent, honest communication translates to trust in corporations and leadership

2009 Edelman Trust Barometer Executive Summary “An adherence to transparency is at the core of each of Public Engagement’s pillars. Organizations must be forthright and honest in their actions and communications. When problems arise within companies, stakeholders need to see senior executives take a visible lead in acknowledging errors, correcting mistakes, and working with employees to avoid similar problems going forward. The essence of Public Engagement is the commitment of companies to say—and do as...